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Bankers Institute of the Philippines, Inc.
Quest for Banking Excellence

Theme FY 2025-2026:
BAIPHIL @ 85: Continuing Partnership to R.I.S.E. in Banking

Resilience. Inclusivity. Sustainability. Engagement.

Author Archive

AFASA’s Radical Impact on Financial Transactions (Anti-Financial Account Scamming Act, R.A. No. 12010)

BAIPHIL Seminar

AFASA’s Radical Impact on Financial Transactions (Anti-Financial Account Scamming Act, R.A. No. 12010)

Objective/Brief Description. To educate the bankers on the salient provisions of AFASA especially those that touch on the highly important duties and responsibilities of financial institutions under the law. It likewise aims to provide the participants a simulation of the prevalent actual cybercrime schemes that are covered by the law, for ease of appreciation of the relevant provisions of AFASA. Lastly, the course will also tackle the implementation of the temporary withholding of funds as stated in the law as clarified in the recent BSP-issued Memorandum to All Banks.

Course Outline:

Part A – Financial scams and cybercrimes

  • Discussion of the common financial fraud/Scams
  • Simulation of Fraudulent Schemes Prohibited Under AFASA

Part B – Salient Features of AFASA

  • AFASA’s Trident
    • Criminalize Social Engineering and Money Muling Activities
    • Involvement of Financial Institutions
      • Requirement for a Fraud Management System
      • Temporary Holding of Account
      • Coordinated Verification
    • Authority of BSP to look into deposits and act as criminal investigator
    • Obstruction of BSP’s Investigation – a criminal offense
  • BSP Law enforcement powers
  • Imposable Penalties
  • Interface of AFASA with AMLA, as amended

Pact C – BSP-Issued MAB on AFASA

  • Implementation of Temporary Withholding of funds
  • Other Consumer Protection-Related Matters

Target Participants: All Bank Officers and Employees, such as Directors, Management Team, Compliance Officers and Staff, Lawyers in the Bank, either in the General Counsel’s Office, Compliance, Consumer Protection or Litigation, Consumer Product and Services Officers and Staff, Internal Auditors, Risk Management Personnel, Regional/Branch Heads, or any authorized branch personnel and all Frontliners.

Subject Matter Experts:

ATTY. ELMORE O. CAPULE

Senior Assistant Governor and General Counsel

Office of the General Counsel and Legal Services

Bangko Sentral ng Pilipinas

ROCHELLE D. TOMAS

Director

Consumer Protection and Market Conduct Office

Bangko Sentral ng Pilipinas

ATTY. ALAIN BERT G. REGIS

Deputy Director

Office of the General Counsel and Legal Services

Bangko Sentral ng Pilipinas

Date/Time:

15 October 2024,

Tuesday, 9:00 AM to 2:00 PM

Training Fee per Participant:

Member Institution – P 2,800.00

Non-Member Institution – P 3,920.00

**VAT inclusive

REGISTER HERE!

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DOSRI and Related Party Transactions (RPT)

COURSE OUTLINE:

Part I : Background/Introduction

  1. What is BSP’s general policy on RPTs?
  2. Why does BSP pay special supervisory attention to RPTs?
  3. Where did the BSP benchmark its guidelines on RPTs?

Part II: Relevant Concepts/Definitions

  1. What are RPTs?
  2. Who are the BSFI’s Related Parties (RPs)?

Part III: Supervisory Expectations on Handling of RPTs

  1. What are the key supervisory expectations on RPTs (Circular 895)?

Part IV: Changes Introduced Under Circular 914

  1. What are the changes introduced by Circular 914 on the:

– definition of DOSRI/Subsidiaries/Affiliates/RPs

– ceilings on loans to DOSRI/Subsidiaries/Affiliates/RPs

– collateral/capital treatment/enforcement action?

Part V: Expanded Discussion on DOSRI

  1. Who are considered DOSRI?
  2. What are the DOSRI covered transactions?
  3. What are the types of DOSRI lending?
  4. What are the regulatory requirements of DOSRI lending?

TARGET PARTICIPANTS:

  • Board of Directors and Senior Management
  • Marketing/Lending Sector/Department Heads
  • Regional/Branch Heads
  • Relationship Managers/Lending Officers (Head Office and Branches)
  • Treasury Heads and Officers
  • Legal Heads/Officers
  • Corporate Governance Officers
  • Human Resources Heads and Officers
  • Chief Risk Officers
  • Credit Risk Managers/Officers
  • Accounting Heads/Officers
  • Compliance Officers
  • Internal Auditors

SCHEDULE:

October 10, 2024 (Thursday)

1:00 PM – 5:00 PM

RESOURCE SPEAKERS:

From the Bangko Sentral ng Pilipinas

Atty. Elmer P. Damasco

Deputy Director

Financial Supervision Department 2

Atty. Robert Maddara

Manager

Financial Supervision Department 4

TRAINING FEE PER PARTICIPANT:

From Member Institution – P 2,800.00

From Non-Member Institution – P 3,920.00

**VAT Inclusive

REGISTER HERE!

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In-depth Discussion of BSP. Circular Nos. 1160 and 1169 BSP’s Implementing Rules and Regulations of Financial Products and Services Consumer Protection Act [RA 11765]

Background

The Bankers Institute of the Philippines, Inc. (BAIPHIL), in partnership with the Bangko Sentral ng Pilipinas (BSP), will once again host a webinar on the Financial Products and Services Consumer Protection Act (FCPA) and its implementing rules and regulations: BSP Circular Nos. 1160 and 1169. This webinar will provide comprehensive discussions of each Circular and will clarify BSP’s expectations from the BSP-Supervised Institutions (BSIs) in implementing the Circulars’ provisions.

SCHEDULE:

October 7, 2024 (Monday)

9:00 AM – 4:00 PM

Webinar Objectives

  1. To discuss, in detail, the consumer protection standards of conduct and expectations from BSIs, under BSP Circular No. 1160 or the Regulations on Financial Consumer Protection to implement the FCPA;
  2. To discuss, in detail, the processes and requirements of BSP Circular No. 1169 or the Rules of Procedure for the Consumer Assistance Mechanism, Mediation and Adjudication of Cases in the BSP; and
  3. To serve as live avenue for BSIs to raise concerns and questions regarding the above issuances.

Target Participants:

Representatives from all interested BAIPHIL member/non-member banks and other financial institutions under BSP jurisdiction, particularly the following:

Board of Directors

Senior Management

Branch Banking Sector

Regional/Branch Heads, or any authorized branch personnel

Personnel from Consumer Protection Department/Unit

Legal Department/Group

Frontline Personnel

Compliance Personnel

Internal Auditor

Virtual Venue:

Zoom Platform

Indicative Webinar Flow:

TimeAgenda
  9:15 AM – 9:25 AM(10 minutes) Registration PLAY AVP: FCPA (5:45 mins)PLAY AVP: Rights and responsibilities of financial consumers (6:42 mins)
   9:25 AM – 9:35 AM(10 minutes) Morning Preliminaries Webinar Rules/Reminders  
  9:35 AM – 10:05 AM(30 minutes) Opening Remarks ATTY. ELMORE O. CAPULESenior Assistant Governor and General CounselOffice of the General Counsel and Legal Services (OGCLS), BSP 
   10:05 AM – 10:20 AM(15 minutes) Topic 1: Overview of the FCPA and BSP Circular No. 1160 or the Regulations on Financial Consumer Protection MR. ALVIN A. TOLOSABank Officer VConsumer Protection and Market Conduct Office (CPMCO)
 10:20 AM – 10:30 AM(10 minutes) Health Break
    10:30 AM – 11:30 PM(60 minutes)Topic 2. Expectations from BSP Supervised Institutions under the Consumer Protection Standards of Conduct as defined in Circular No. 1160ATTY. RACHEL B. BARBOSA-SALVAActing Deputy Director, CPMCO ATTY. ROWENA C. FIGUEROABank Officer V, CPMCO
    11:30 AM – 12:00 NNOpen ForumAll previous speakers to join as resource persons in this open forumTo be facilitated by a BAIPHIL Moderator
 12:00 NN – 1:00 PM(60 minutes)   Lunch Break
 1:00 PM – 1:10 PM(10 minutes) Afternoon Preliminaries PLAY AVP: BSP Consumer Assistance Mechanism (3:06 mins)PLAY AVP: BSP Online Buddy (AVP 3:42) 
   1:10 PM – 1:40 PM(30 minutes)Topic 3: The BSP Online Buddy and BSP Consumer Assistance Mechanism as second-level recourse under Circular No. 1169ATTY. PAUL KHRISTAN J. BAYLONDeputy Director, CPMCO 
  1:40 PM – 2:10 PM(30 minutes)Topic 4: Mediation of consumer complaints in the BSP under Circular No. 1169ATTY. PATRICIA P. GERALDEZ-SILVASenior Complaints Resolution OfficerConsumer Complaints Resolution Office (CCRO)
  2:10 PM – 2:40 PM(30 minutes)Topic 5: Adjudication of consumer complaints in the BSP under Circular No. 1169ATTY. CARLOS MANUEL S. PRADOActing Deputy Director, CCRO
  2:45 PM – 2:55 PM(10 minutes)  Health Break
  2:55 PM – 3:40 PM(45 minutes)  Open Forum All previous speakers to join as resource person in this open forumTo be facilitated by BAIPHIL secretariat, tbc
     3:40 PM – 3:50 pm(10 minutes)  Closing Remarks ATTY. CHARINA B. DE VERA-YAPManaging DirectorFinancial Inclusion and Consumer Empowerment Sub-SectorRegional Operations and Advocacy Sector, BSP
  3:50 PM – 4:00 PM(10 minutes)  Extro PLAY AVP: Mag-ingat sa fraud at scam (5:06 mins)PLAY AVP: Check-Protect-Report (tbc)

TRAINING FEE PER PARTICIPANT:

From Member Institution – P 2,800.00

From Non-Member Institution – P 3,920.00

**VAT Inclusive

REGISTER HERE!

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Safeguarding Business Integrity and Customer Trust Through Adoption of Robust Fraud Management Systems

OBJECTIVES:

To provide comprehensive and in-depth knowledge on the importance of Fraud Management Systems (FMS) in protecting both business assets and customer trust. It covers discussion on key components, technologies, and best practices essential for detecting, preventing, and mitigating fraud in today’s dynamic environment.

Brief Description:

The rise of digital financial services has been accompanied by a corresponding increase in scams, fraud, and threats targeting these channels. Traditional preventive and detective controls alone are not sufficient to address the dynamic nature of these risks. Therefore, implementing robust fraud management systems is essential in proactively analyzing, detecting, and preventing fraud as it occurs. This session provides key considerations in the implementation of FMS vis-à-vis regulatory requirements and expectations under BSP Circular 1140.  It will also cover supplemental guidance on the recently passed Anti-Financial Account Scamming Act (AFASA) under Republic Act 12010, highlighting how these laws and regulations align with the objective of safeguarding both institutions and their customers.

Course Outline:

  • Overview of BSP Circular No. 1140 – Adoption of Robust Fraud Management System and Reinforced Consumer Awareness
  • Importance of Fraud Management Systems and its role in safeguarding the interest of stakeholders
  • Common types of frauds and the risks these pose to institutions and its customers
  • Key components and technologies involved in Fraud Management
  • Technologies and Features of Fraud Management Systems
  • Best practices in implementing and maintaining Fraud Management Systems, and the corresponding challenges
  • Challenges in Fraud Management
  • Key provisions on fraud management under Republic Act No. 12010 or the Anti-Financial Account Scamming Act

Target Participants:

This webinar is open to all, particularly to the following employees: BOD, Senior Management and Officers, Compliance and Risk Management Professionals, and IT, Security and Business Line Professionals involved in managing fraud in digital channels. Fraud Management Office, Operations Department, AML Department, Chief Compliance Officers (CCO), Chief Information Security Officers (CISO), Financial Consumer Assistance Department and Departments managing Fraud Management System.

Subject Matter Experts:

MARICRIS A. SALUD, CPA, CISA, CISM, MSCF

Deputy Director

Cybersecurity Supervision and Oversight Group

Technology Risk and Innovation Supervision Department

Bangko Sentral ng Pilipinas

DEXTER S. MACATANGAY

CPA, MBA, CISA, CIA, CISM, CC, CISSP

Bank Officer V

Cybersecurity Supervision and Oversight Group

Technology Risk and Innovation Supervision Department

Bangko Sentral ng Pilipinas

Date/Time:

October 22, 2024

Tuesday, 2:00 PM – 4:00 PM

TRAINING FEE PER PARTICIPANT:

From Member Institution – P 2,800.00

From Non-Member Institution – P 3,920.00

**VAT Inclusive

REGISTER HERE!

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