BAIPHIL, through its Governance, Legal and Compliance Course Committee, cordially invites you to the webinar on Consumer Protection in Banking: Navigating FCPA Implementation Issues, featuring resource speakers from the Bangko Sentral ng Pilipinas: Atty. Elmore O. Capule, Deputy Governor, Corporate Services Sector; Atty. Charina B. De Vera-Yap, Managing Director Consumer Financial Health and Empowerment Sub-Sector; Ms. Rochelle D. Tomas, Director, Consumer Protection and Market Conduct Office; Atty. Janice G. Ayson-Zales, Director, Consumer Complaints Resolution Office; Atty. Lara Victoria O. Estevez-Austria, Deputy Director, Consumer Protection and Market Conduct Office; Atty. Paul Khristan J. Baylon, Deputy Director, Consumer Financial Health and Empowerment Sub-Sector; and Atty. Rowena C. Figueroa, Bank Officer V, Consumer Protection and Market Conduct Office.

This program will be conducted online via Zoom on October 5, 2026 (Monday), from 9:00 AM to 4:00 PM.

Target Participants: Board of Directors, Senior Management, Branch Banking Sector, Regional/Branch Heads, or any authorized branch personnel, Personnel from Consumer Protection Department/Unit, Legal Department/Group, Frontline Personnel, Compliance Personnel, and Internal Auditor. Also open to the general public.

Registered participants will have the opportunity to submit their questions in advance.

Training Fee per Participant:
Member Institution – Php 3,920.00
Non-Member Institution – Php 5,040.00
*VAT Inclusive

Program Details: https://baiphil.org/product/consumer-protection-in-banking-navigating-fcpa-implementation-issues/

Registration Link: https://forms.gle/8MwwmGHYVSwYakpk7