RACQUEL B. MAÑAGO
Racqs Mañago is BAIPHIL’s Pearl Awardee for Diamond Year FY 2015–2016
Racquel “Racqs” Mañago is BAIPHIL’S Pearl Awardee for FY 2015–2016. Racqs is the BAIPHIL Voting Representative of Philippine Veterans Bank and heads the Operational Risk Team of the Risk Management Department. She has over twenty years of banking experience. Prior to Veterans Bank, she was Operational Risk Manager at Philippine Bank of Communications. She has held various positions as Operations Head at BDO Private Bank, Account Servicing Head of Consumer Loans Operations and Branch Operations Head at Chinatrust, Business Process Management Officer at Unionbank and Securities Custo dy Operations Officer at Citibank. She is a graduate of the UP School of Economics.
Racqs joined BAIPHIL in 2005 and has been an active member in various committees such as the BAIPHIL Education and Training Institute (BETI), Sports and Fellowship Committee (SFC), Special Projects Committee (SPC) and the National Convention. She was SFC Chairperson for FY 2010–2011, BETI Chairperson for FY 2014–2015, National Convention Vice–Chairperson for FY 2014–2015 and Chairperson for Business & Products, Operations & Technology and Risk Management Course Committees for FY 2015–2016. She played a key role in restructuring BETI from a single platform covering a wide variety of subject matter areas to multiple specialized Course Committees each led by at least one Director and a dedicated Chairperson and composed of subject matter experts. She has been BAIPHIL’s subject matter expert in Operational Risk Management since 2014. She is Director-in-Charge of the Risk Management Course Committee and the Membership Committee this FY 2016–2017.
In her acceptance speech, she said she was deeply honored and profoundly grateful for the recognition and that this was made possible by the collaborative effort of the team. She said that working with BAIPHIL is a call to service and she hopes to be an inspiration to others in responding to this call.
Racqs expressed her deep gratitude to BAIPHIL President Rhoneil Fajardo for his inspiring leadership, Director Dom Gavino for his empowered leadership, and Chairperson Marilen Ruiz for being an exemplary role model. She also thanked fellow officers and members as well as the BAIPHIL Secretariat for their encouragement and support.
Racqs was deeply touched by her daughters’ message – “Super proud of our beautiful and inspirational mother for winning BAIPHIL’s Pearl Award! We’ve witnessed how hard she’s selflessly worked these past years and we’re overjoyed by how she humbly received this prestigious award given by the Bankers Institute of the Philippines! You deserve it Mom J ”
(Article published through BAIPHIL On The Go, dated August 2016)